About Us

About Hello By Humans Virtual Receptionist & Call Center Service Company

Actually, it’s about you…

Hello By Humans was built on a foundation with you, the business owner, in mind.

Our goal, our mission, our foundation is to do the best we can to serve you and your customers with the utmost professionalism, reliability, honesty, quality, and integrity. When we do that, trust is naturally built, and lasting company-customer service relationships are made. 

Team Hello continually strives to provide a world-class first impression for your business. Our friendly agents will answer your calls cheerfully, take messages as needed, route calls as instructed, and quickly respond to your inbound customer inquiries.

More than a fancy answering service, we will learn your business so that we can represent you as well as any in-house staff. 

Behind The Name

It’s All About Humans Serving Humans

“The Human Touch”

As the world quickly moves to artificial intelligence, bot, robot, and an automated society, we opt to move in the opposite direction. We promote and aim to preserve the human element of serving other humans, which can never be truly replaced or replicated.

We’re not robots; you’re not a robot, your customers aren’t either, so we’re not going to anyone speak to a bot recording.

We strive to answer every phone call received and contact every inquiry submitted.

If ever there are robots that can replace what we do, we’ll still continue to do what we do because we understand the value of people serving people.

Don’t get us wrong; we’ll leverage the latest tech to be more efficient to increase conversions and keep costs down for you. But it’ll never get in our way of serving you and your customers with passion and heart.

As we’ve all learned during the recent pandemic, people desire human connection. Provide that human connection with your business through us, your professional receptionist service company, and see your business increase naturally.

*Information Continued Below*

Start Your Risk Free Trial

Try us out for 14 days risk free. That'll be enough time for you to try us out and for us to onboard, set up, learn about your business, your voice, your vision, processes, your scripts, modify scripts (if necessary), gather FAQs, optimize, etc.

And if after the 14 days you like working with your Hello! By Humans receptionists, simply continue and we'll continue to serve and work to grow your company with you.

If not, no problem. There are no contracts. So, you may pause, cancel, upgrade, and continue your plan anytime.
Limited Time

What Our Customers Are Saying

Mark L.
Mark L.
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This is the coolest thing ever. I can have a live presence even when I'm on the golf course, at 1/10th the cost.
David M.
David M.
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I love this service. I have a full-time job, so it is great using Hello By Humans to answer the phones and book customers online while I do my day job!
Ashley V.
Ashley V.
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Hello By Humans provides such a great service for my law firm. We are able to engage clients we were missing previously when we were in a court session or busy in some other way.

Our Story

I, Michael C., have seen it time and time again while providing digital marketing services for business owners.

I would generate tons of phone call leads for their company, but they either (1) wouldn’t get answered and/or (2) couldn’t convert the lead into a customer due to poor phone call handling.

So, I decided to build a solution to their problem.

We built HBH to provide a virtual receptionist service with highly trained, enthusiastic, US-based agents at a fraction of the cost of hiring a full-time, in-house receptionist.

What resulted was a service system where everyone wins – the client, their clients, Hello By Humans, and the marketing agency.

Today, we offer you the same quality, personable, affordable virtual receptionist service so that you can win too!

Our Values

  1. Preserve People Serving People
  2. Create Happiness In Every Interaction
  3. Build A Workplace We Enjoy
  4. Achieve Greatness, Together
  5. Be Authentic
  6. Give Without Expectations
  7. Actually Care
  8. Never Stop Growing
  9. Choose Gratitude
  10. Use Your Best Judgement

Our Mission Statement

We see our work as more than a job and make a real difference in the world by helping small businesses succeed.

We accomplish this by:

1. Turning callers into lifetime customers of the businesses we serve, creating happiness in every interaction, and handling every call with a smile.

2. Making sure the businesses we serve don’t miss big opportunities because of missed calls.

3. Freeing up our client’s time so they can focus on growing their businesses.

4. Treating everyone we interact with respect and kindness.

Our Vision Statement

  • To do our part to help small businesses succeed.
  • To make the world a better place by creating happiness in every interaction.
  • To do fulfilling, meaningful work that makes a difference in the world.
  • To have an enjoyable, honest, open, fun, challenging, and rewarding “place” to work.
  • To do business right, with no regrets.

“Chase the vision, not the money; the money will end up following you.” — Tony Hsieh, CEO, Zappos

Ready To Take Your Business To The Next Level?

Get Your Virtual Receptionist Today!