Virtual Receptionist For Local Service Businesses
You don’t need to be the Jack of all trades in handling phone calls, scheduling appointments, or anything a virtual receptionist does. That’s what we are here for.
Do what you do best and leave the receptionist work to us.
You need to be a jack-of-all-trades when it comes to starting and running your own business. You’re probably managing staff and handling clients simultaneously on top of needing business skills to balance the books each month. That is no simple undertaking, and such accomplished multitaskers should be applauded.
However, at Hello By Humans, we feel that local business owners are deserving of more than appreciation. They deserve to be entrusted with only the best virtual receptionists with their tasks. That’s where our virtual receptionist services come in for self-employed and local businesses.
We’re here to take care of receptionist tasks for all manners of business including cleaners, plumbers, painting companies, HVAC repair and installation services, landscaping services, electricians, and other local businesses.
Maintain minimal labor expenses and avoid the hassle of managing in-house employees. You can count on us to provide only the best services when it comes to answering and making calls, scheduling appointments, providing price estimates over the phone, screening / forwarding calls, and more! You can focus on what you do best when you work with us.
Our Local Business Virtual Receptionist Services
Hello By Humans serves a multitude of local service businesses, such as plumbers, electricians, handyman services, cleaners, contractors, construction companies, painters, etc. We offer various virtual receptionist services, including the following:
While you’re out of the office, Hello by Humans will efficiently accept your calls, arrange appointments, jot down messages, connect callers to the suitable personnel within your company, answer questions, and offer essential information about your business.
Our trained receptionists can distinguish between different types of calls and address them appropriately as instructed. You can schedule call forwarding to occur at specific times throughout the day, a few hours per day, or a few days per week.
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And if after the 14 days you like working with your Hello! By Humans receptionists, simply continue and we'll continue to serve and work to grow your company with you.
If not, no problem. There are no contracts. So, you may pause, cancel, upgrade, and continue your plan anytime.
What Our Customers Are Saying
Turning leads into clients requires time and patience, and your time is precious. So, aside from doing outbound calls on your behalf, we also develop long-term relationships. With each quick callback and excellent first impression, our trained receptionists represent your commitment to your customers.
What Are The Advantages Of Hiring A Virtual Receptionist For Local Service Businesses?
A virtual receptionist service can be pretty beneficial to local service businesses. Here are some of the most significant benefits of hiring a virtual receptionist:
Boost Your Company’s Credibility And Trustworthiness
Local service businesses can benefit from a virtual receptionist to make them seem more professional. By having a specialist accept calls on your behalf in a customized fashion, you can give the impression that your company is professional and competent in providing services.
Customers and suppliers will be more willing to work with you if they feel that your business is well-established. Hiring a virtual receptionist to handle your business calls can help establish brand trust and credibility since prospective customers and suppliers will perceive your company as legitimate.
Customers Prefer To Speak With A Live Person Rather Than A Robot
According to research, most consumers prefer to engage with a living human rather than a robot, bot, or recording when it comes to customer care.
By merely answering the phone, a virtual receptionist can instantly aid your company in enhancing its customer service. Compared to a robot, a virtual receptionist can efficiently deal with angry customers and resolve their problems in less time.
As a result, customer satisfaction ratings for your business may improve, resulting in increased sales and profits.
Increase Revenue And Customer Loyalty
A virtual receptionist can assist local businesses in providing exceptional customer service. This will build brand loyalty and raise income because these clients are more likely to return and try new items or services offered by your company.
Acquiring And Qualifying Leads
Virtual receptionists can be taught to assist your local company in attracting new clients.
Virtual receptionists can tell whether a caller wants to buy something or not. When a prospective lead contacts your company, virtual receptionists can assist in nurturing the relationship by offering information about your company, products, and services, or programmed calls to action.
Free up In-House Personnel
Most local business owners and staff are responsible for multiple tasks, and answering the phone can divert attention away from more vital activities.
Hiring a virtual receptionist relieves your in-house team of customer care responsibilities and places them in the hands of an agent trained to improve customer satisfaction.
Make Appointment Scheduling More Efficient
Scheduling appointments can be time-consuming, primarily if numerous employees in various systems handle it.
By delegating the responsibility to a virtual receptionist, you can streamline the appointment-making process while also keeping all stakeholders informed via shared calendars and automatic notifications.
To minimize last-minute cancellations and no-shows, some virtual receptionists can even send appointment reminders.
Why Choose Hello By Humans?
Hello By Humans aspires to establish a long-term professional partnership by working relentlessly to help you manage your business efficiently while staying true to your mission and vision.
Our goal is to give you and your clients the highest degree of competence, reliability, honesty, excellence, and trustworthiness. When achieved, your company will surely establish trust and long-term connections with your clients.
Team Hello is committed to making a fantastic first impression for your company. Our friendly agents will happily accept your calls, take messages as needed, route calls as required, and respond to any incoming client inquiries swiftly.
We see our work as more than just a job, and we hope that by aiding local businesses, we can make a significant difference in the world. This is accomplished through:
- Converting callers into long-term customers for the businesses we represent, adding excitement to every interaction, and taking every call with a smile.
- Making sure that the companies we represent don’t lose out on opportunities because of missed phone calls.
- Freeing up our customers’ time so they can focus on growing their companies.
- Respecting and treating everyone we engage with with dignity.
Look no further if you’re looking for a professional and capable virtual receptionist for your local service company! To learn more about Hello By Humans’ virtual receptionist services, give us a call at (206) 350-6554 or sign up for a 14-Day Risk Free Trial here.
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